Sunêlia La Pointe du Médoc: 4-star campsite, 4 ladybirds and Quality Tourism
Your holiday in the heart of the Médoc in a 4-star campsite means quality service. Quality is at the heart of our concerns to provide you with a stay and quality services. For this, we have obtained the Quality Tourism label awarded by the French State for our commitment.
Sunêlia, a chain of campsites labeled "Qualité Tourisme"
All of the campsites in the Sunêlia chain adhere to a strict and precise quality charter recognized as "Tourism Quality". The "Tourism Quality" label is awarded to tourism professionals for the quality of their welcome and their services. And at Sunêlia La Pointe du Médoc, we do everything to guarantee you a quality stay in the south-west of France, in the Nouvelle-Aquitaine region! We want to meet your most specific expectations so that you have your best vacation.
As part of this certification, our campsite is thus subjected every two years to an audit carried out by the Protourisme firm, which verifies more than 500 criteria committing us to four essential points: a warm welcome, impeccable cleanliness, precise and true information as well as a neat private location.
These audits are also supplemented by the analysis of satisfaction questionnaires which are sent to each client one week after their stay.
The quality audit plus the satisfaction surveys make it possible to assign each Sunêlia a quality score expressed as a percentage. This % is the basis on which the Ladybugs are awarded, which is a rating specific to the brand.
This quality score varies from 3 to 5 ladybugs. The Sunêlia La Pointe du Médoc campsite has 4 ladybugs.